- How long will it take to receive a decision on my
application?
We aim to operate a fast and effective entry clearance
service. We aim to process fast track applications within
4 working days (excluding the day of application), all
other non-settlement applications within 15 working days.
If you are applying to settle in the UK, in most cases
we aim to process your application within 12 weeks.
These processing times can change, so please make your
application in good time, but no longer than 3 months
before you travel date.
- I am a regular traveller to the UK. Is there any
system under which my application can be expedited?
Yes. If you meet the criteria you may use the "Fast Track"
facility. All applications must be supported by relevant
documentation and submitted at the VFS office. You can
usually collect your passport within 4 working days between
Monday to Friday, 15:00 and 17:00.
- I wish to study in the UK. Which sort of visa should
I apply for?
(a) Student Visitors
You should apply for this visa if:
| • |
You are over 18 years |
| • |
You wish to take a short course of study lasting
less than 6 months. |
| • |
You do not wish to work during your stay |
| • |
You will not need to extend your stay in the UK.
|
| • |
Your course is for less than 15 hours per week
or is in the evening or at weekends: the training
provider must be on the DIUS Register of Education
Providers. |
You should not choose this if:
| • |
You are taking a sandwich course or any short
course with a work placement element. |
(b) Points-based system - Tier 4
You should apply for this visa if:
| • |
You wish to take part time employment during your
studies |
| • |
You may need to extend your stay in the UK |
| • |
You are undertaking a short term English course
before going on to long term studies in the UK.
Give details of both courses in your application.
|
(c) Child Visitor
You should apply for this visa if:
| • |
You are a child under the age of 18 travelling
to the UK for a short course of study lasting less
than 6 months. |
| • |
Please note: there is a requirement to
demonstrate that adequate arrangements have been
made for care in the UK. This means that you must
give the name and address of the person you will
stay with. You must also submit the necessary signed
consent forms from both parents, and the name and
passport number of who is accompanying you to the
UK. |
- Can I apply on behalf of a child?
Yes. You must bring the child's original birth certificate
when applying for their visa. If you are not the child's
parent then you will also have to support the application
with a letter of parental consent, a copy of evidence
of the parent's identity for example - passport and a
letter from the child's school or college. The child has
to come in person to the application centre for the biometrics
scanning to be done.
- Can I present my application by e-mail?
No, at present we do not have the facility for accepting
visa applications by email.
- Can I send someone to lodge my application?
No. All the applicants have to come in person to the UK
visa application centre for the biometrics scanning to
be done.
- Will I be interviewed?
Most applications are considered on the basis of the details
given on the visa application form and other papers provided
by you. In a small number of cases the visa officer will
wish to interview you.
- When may I collect my visa?
Passports can be collected from the visa application centre
between Monday to Friday, 15:00 -17:00.
- Can I send someone to collect my passport?
All applicants should collect their passport in person.
In case of emergencies and reasons such as illness or
if the applicants are residing out of Nairobi, they can
nominate someone to collect the passport on their behalf.
A duly signed authority letter should be submitted at
the time of lodging the application. Collection by the
third party is at the sole discretion of the UK Border
Agency.
- Can I receive medical treatment while on a visit
to the UK?
If you do not normally live in the UK you will usually
be asked to pay for any treatment you might need. This
is regardless of whether you are a British citizen or
have lived or worked there in the past. The Department
of Health website has further details.
- Where can I get further information?
Further information can also be found on the UK
Border Agency website.
- Do I have a right to complain if I am not happy
about something from your end?
Yes. If you have any complaints or comments about the
service that you have received during the visa application,
you may write to:
VFS Manager
P. O. Box 25180
Nairobi - 00100
E-mail: info@vfs-uk-ke.com
Fax: 020 2712107
or
Visa manager
UK Border Agency
British High Commission
P.O. Box 48543
Nairobi - 00100
E-mail: visaenquiries.nairobi@fco.gov.uk
Fax: 0202844111/087
UK
Border Agency FAQs
|
